Frequently Asked Questions
689solt FAQ — Read all questions here
Questions about deposits and withdrawals, VIP, football betting, and responsible gambling are answered here in Burmese.
This page groups and answers the questions 689solt players ask most often. You can read through all five sections — football betting and odds reading, VIP levels and weekly cashback benefits, responsible gambling and the 21+ policy, withdrawal times, and deposit methods — along with their answers. If you can't find the answer you need, you can ask directly through 689solt's 24/7 Live Chat.
Football Betting
Football betting results are calculated automatically based on the official result after the match ends. For standard (over/under / handicap) matches, only the 90-minute full-time result is counted. Extra time and penalty shootouts are not included. Stakes on postponed or cancelled matches are refunded.
Live Betting or In-Play Betting is a service that lets you place bets on real-time odds while a football match is in progress. Because odds change instantly in line with the shifting scoreline, analyse carefully before making a decision. Support in Myanmar language is available 24/7.
To win an Accumulator Bet (Parlay), every selected match must win. If even one match loses, the entire accumulator loses, and your stake is gone. We recommend analysing the number of matches and the scoring chances carefully before deciding.
A Handicap is a method where a virtual goal advantage or deficit is applied to the stronger team to level the playing field. For example, a -1 handicap means that team must win by 2 or more goals for your bet to win. Keep in mind that higher odds mean higher potential returns but lower probability.
Yes. At 689solt you can bet on matches from major international and regional competitions including EPL (English Premier League), Myanmar National League (MNL), UEFA Champions League and FIFA World Cup. Multiple markets are available for each competition, and support in Myanmar language is available 24/7.
VIP Membership
The 689solt VIP programme has 3 tiers: Bronze, Silver and Gold. Bronze — up to 0.5% cashback per week; Silver — up to 1.0% cashback per week; Gold — up to 1.5% cashback per week. As your activity increases, you unlock more benefits.
VIP Members receive Weekly Cashback as well as limited-time special promotions, priority withdrawals, dedicated Customer Support (in Myanmar language) and VIP-only game privileges. Gold Members enjoy the highest cashback rate and the most exclusive benefits.
Weekly Cashback is calculated based on a player's net loss for the week. Once the period ends, cashback is credited to your account according to the MMT schedule. Cashback funds can be used for further play or withdrawn.
To move from Bronze to Silver or Silver to Gold, you need to maintain consistent and active play. The more actively you play, the faster you advance through each tier. You can check your VIP status in your account, or contact us via Live Chat if you have any questions.
Responsible Gaming
All games and services on the 689solt website are available to players aged 21 and above (21+) only. Anyone under 21 may not open an account or play. We enforce this policy strictly.
Wanting to bet with larger amounts, chasing losses, problems with family or work caused by gambling, wanting to hide your gambling — these are common signs of problem gambling. If you notice these signs, contact the Support Team or visit the Responsible Gaming page.
If you feel like you cannot make good decisions and are playing out of control, contact 689solt Live Chat immediately. Your account can be temporarily restricted or Self-Exclusion can be arranged. We also recommend speaking with a professional for deeper support.
Yes. At 689solt, players can contact Live Chat to request a Deposit Limit on their account. We encourage you to use this feature to protect your budget and play within your means. Do not play with money you cannot afford to lose.
Cashout
689solt processes withdrawals normally within 15 minutes to 2 hours. Once your account verification is complete after a withdrawal request, the funds are transferred directly to your KBZPay, Wave Money, AYA Pay or CB Pay wallet. The minimum withdrawal amount is 30,000 Ks.
Bonus funds cannot be withdrawn directly. For the 689solt Welcome Bonus, you can withdraw winnings from the bonus only after completing the 10x Wagering Requirement. For example — if you deposit 20,000 Ks, you receive a 20,000 Ks bonus, and you must wager 20,000 × 10 = 200,000 Ks before you can withdraw.
Yes. Because 689solt offers 24/7 service, you can request a withdrawal any time, day or night. Whether it is Wednesday, Saturday or Sunday, it will be processed within the usual 15 minutes to 2 hours. If there is a delay, please contact us via Live Chat.
A pending withdrawal can be caused by account verification not yet complete, an unmet Wagering Requirement, or a security check of some kind. If this happens, contact the Support Team via Live Chat — they are available 24/7 in Burmese to help you.
No. 689solt can only transfer withdrawals to the account holder's own wallet. Whether it is KBZPay, Wave Money, AYA Pay or CB Pay, the wallet must be registered in the player's own name. This policy is in place to protect financial security and fair play.
Deposit FAQs
At 689solt, you can deposit using KBZPay, Wave Money, AYA Pay and CB Pay. These are the most widely used payment methods among players in Myanmar, so you can deposit directly from your mobile phone without visiting a bank branch, and it works 24/7.
At 689solt, you can start with a minimum deposit of 5,000 Ks per transaction. This minimum applies equally to all payment methods — KBZPay, Wave Money, AYA Pay and CB Pay. If you also want to claim the Welcome Bonus, you can get a 100% bonus on your first deposit.
If your deposit has not appeared in your account within a few minutes, take your transfer proof (screenshot) and contact 689solt Live Chat. The Support Team will check the Payment Reference and resolve it as quickly as possible. Make sure to keep your transfer screenshot safe.
To deposit with Wave Money, log in to your 689solt account, tap Deposit, and select Wave Money. You can then transfer directly from the Wave Money app to the account number shown — keep the reference number. The minimum is 5,000 Ks and it works 24/7. If you have any issues, contact Live Chat.
Get in Touch
If you cannot find your answer in this FAQ, you can reach 689solt's Burmese-language Live Chat 24/7. Our Support Team will help you as quickly as possible.
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